Terms and Conditions

1. Introduction

  1. Definitions
    These terms and conditions apply to customers (“Customer(s)/ You”) who use any of the products, Apps, or Websites offered by, or register an account (collectively referred to as “Our Services”) with any brands managed by, Sunrisers Media Group Pty Limited (“betsire”, “Us/We/Our”).
  2. About
    Betsire is a brand managed by Sunrisers Media Group Pty Ltd (83949), a Kingdom of Lesotho company whose registered address is Chief Mamatala Matala, Ha Matala Pela Hillside Complex, Maseru, 100, Lesotho.
  3. Acceptance
    By using our website you agree to bind yourself to the Terms and Conditions. Upon registration, you create an account with betsire. These terms are held with betsire (Sunrisers Media Group Pty Limited).
  4. Terms of service
    With your acceptance of the terms and conditions, you hereby do ensure that you have read all the above-stated clauses and you do agree to abide by all the above-stated clauses. It is only with your acceptance of the terms and conditions that you become eligible for use of the “betsire”.
  5. Acceptable Use
    The use of betsire for either the sole purpose of causing monetary or repertoire damage to the “betsire” or for usage, or in association, for any unlawful, illegal, or fraudulent activity, or both is strictly prohibited and thus you do not subscribe to the notion of indulging in any such aforementioned activity by agreeing to the terms and conditions.
  6. Intellectual property rights
    “betsire” and its other features, including but not limited to, the logo and trademark copyright owned by “betsire” are protected by law. With the acceptance of the terms and conditions, you do get personal, non-exclusive, non-transferable usage permission, strictly limiting to non-commercial and personal use only.
  7. Advertising content
    While using the services of “betsire” you may be presented with advertisements for or links to third-party websites, products, and/or services ("Third Party Ads"). “betsire” do not take any responsibility for the content and intent of these. Further, you shall be responsible for any loss incurred, if any, to you as a participant in any of these “Third Party Ads”.

2. Jurisdiction

By accessing and using our sports betting website, you represent and warrant that you are a legal resident of the country or territory where you are located and that you are not a resident of a country or territory where the use of our website or services is prohibited by law.

It is your sole responsibility to ensure that your use of our website and services complies with all applicable laws and regulations in your jurisdiction. We make no representation or warranty that the content or services available on our website are appropriate or available for use in any particular jurisdiction.

We reserve the right to restrict access to our website and services from any jurisdiction where we believe it is illegal or prohibited by law to do so.

We do not accept bets or wagers from individuals under the legal age for gambling in the jurisdiction where they are located. We reserve the right to verify the age of any user and to limit or restrict access to our website and services for users who are under the legal age for gambling.

We do not accept bets or wagers from individuals that are located in countries or territories where online gambling is prohibited.

It is your responsibility to ensure that you are aware of and comply with all applicable laws and regulations in your jurisdiction, including but not limited to, the tax laws and regulations that apply to any winnings that you may receive through our website or services.

We will not be liable for any breaches of laws or regulations committed by you, and we will cooperate fully with any law enforcement agency or regulatory authority in any jurisdiction where we believe that you have breached any laws or regulations.

3. Account

In order to use our sports betting website and services, you must create an account with us. When creating an account, you will be required to provide certain personal information, including, but not limited to, your name, email address, and password. You are responsible for maintaining the confidentiality of your account information and password, and you are responsible for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this requirement.

You may only create one account per person, and you may not create an account on behalf of another person. We reserve the right to terminate any account that is found to have been created in violation of this rule.

We reserve the right to refuse service or to terminate any account, for any reason or no reason, at our sole discretion.

You may close your account at any time by contacting us via email or phone. Please note that if you close your account, we may retain certain information about you for legal and regulatory compliance purposes.

We reserve the right to suspend or terminate your account if we suspect that you are using our website or services for any illegal or fraudulent activities or in violation of our terms and conditions or any applicable laws or regulations.

You agree to indemnify us and hold us harmless from any and all claims, damages, losses, and expenses (including legal fees) arising from your use of our website and services, including any violations of our terms and conditions or any applicable laws or regulations.

4. 18 Years of age / Verification / Account closure / suspension / void bets / withholding funds

  1. You must be at least 18 years of age and meet other eligibility criteria and requirements to use the Services: Underage gambling is a criminal offence in many jurisdictions
  2. We need to complete verification checks before you can do certain things in connection with your account, including withdrawing winnings from your Account. If we're unable to complete our checks to our reasonable satisfaction we will suspend or ultimately close your account and pass on any necessary information to the relevant authorities.
  3. You may only open one account with us. If we discover that you have opened more than one account, we will have certain rights including the right to close your account(s) and to void winnings
  4. Withdrawing your funds: You will usually be able to withdraw your available real money balance at any time, but there are certain circumstances in which we will be entitled to delay or withhold withdrawals.
  5. Funds may be withdrawn by you from your account at any time provided that:

    1. All payments made into your account have been confirmed as cleared and have not been charged-back, reversed or otherwise canceled; we have completed any verification checks to our reasonable satisfaction. Where we have requested information from you to carry out these checks, any delay in providing this information may cause delay when withdrawing funds.
    2. There is currently no ongoing, or pending investigation:

      1. into suspicious or irregular betting patterns and/or possible instances of event manipulation and/or cheating where there is an inordinate frequency and/or highly unusual pattern of bets placed on the same selection(s) in a short space of time
      2. where there is an inordinate frequency and/or highly unusual pattern of bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of Bet(s) placement, based on the odds offered on the selection(s) at the time of bet placement, is largely inconsistent
      3. where the integrity of an event (or events) has been called into question, including, for example, but not limited to where one (or more) of the participants in an event displays exceptional form which we reasonably believe was known to you or someone connected to you at the time of bet placement but was concealed from the public generally in order to gain an unfair advantage in any bets placed on that event (or those events);
      4. where we have reasonable grounds to suspect that a bet or a string of connected bets were placed robotically, by automated means, or otherwise than through the account holder placing each bet manually via their account
      5. where we reasonably believe that you have used unfair external factors or influences connected with the event(s) the subject of any bets
      6. where we reasonably suspect that you have opened one or more duplicate accounts or where we reasonably suspect that second or subsequent accounts are under common control with your account with a view to concealing the true worth, nature or pattern of bets placed by you or on your behalf, even if second or subsequent accounts are opened under different names;
      7. where we otherwise believe, acting reasonably, that you are acting in concert with others or that you are acting other than on your own behalf;
      8. where we reasonably believe that bets have been placed from a location or device other than the location or device which you claim to have used to place a bet; or
      9. where we reasonably believe that bets have been placed from a location or device other than the location or device which you claim to have used to place a bet; or
      10. where we identify a pattern of bets that have been placed in quick succession by different or the same Account holder(s) that have a combined liability which exceeds what we would expect to accrue on similar bets during a particular time period based on long term established betting trends.
      11. If we discover or have reason to believe that you have participated in any of the activities described ("Prohibited Activities"), we shall have the rights set out Where a bet is deemed to be, or is declared, void by us prior to an event, any sum deducted from your Account with respect to that bet shall be credited to your Account. into money-laundering or the financing of terrorism, including where we suspect that you have been using the proceeds of crime to gamble with us; into an error, malfunction or Interruption involving any aspect of the Services which you have played or participated where we have reasonable grounds to believe you may have engaged in an illegal activity or Prohibited activity which would entitle us to withhold funds.and in these cases you acknowledge and understand that, as we made clear in the " Note" at the beginning of these General Terms, we ultimately have the right (depending on the particular circumstances) to void any affected transactions, withhold attributable winnings and (in the case of illegal and Prohibited Activities) suspend/close your Account with us, and make appropriate disclosures to the police and other relevant authorities.
      12. If we have reasonable grounds to suspect that you have engaged in any Prohibited activity, we will suspend your account without notification, and your account will remain suspended while the matter is investigated. You agree to cooperate fully with any such investigation. Your funds cannot be accessed or withdrawn during periods of suspension, and any balance will remain in the Account. We may also make a report to the relevant regulatory or law enforcement authorities.

5. Technical faults/outage

In the event of any technical problem the bets placed on all accounts will remain standing and any profit and loss occurring from those such bets will be the final settlement where betsire will not be held responsible.

6. Disputes

  1. Informal Resolution:
    In the event of a dispute arising out of or relating to these Terms and Conditions or the use of the Services, the parties will attempt to resolve the dispute through good faith negotiations.
  2. Governing Law:
    These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the laws of the Kingdom of Lesotho.
  3. Jurisdiction:
    The parties irrevocably agree that the courts of the Kingdom of Lesotho shall have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, these Terms and Conditions or their subject matter or formation (including non-contractual disputes or claims).
  4. Binding Arbitration:
    In the event that the parties are unable to resolve a dispute or claim through informal negotiations, any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation (including non-contractual disputes or claims) shall be referred to and finally resolved by arbitration in accordance with the Lesotho Arbitration Rules.
  5. Waiver of Class Action:
    You and we agree that any arbitration shall be limited to the dispute between us individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

7. Liabilities

  1. Disclaimer of Liability
    The website and its owners shall not be held liable for any damages, losses, or injuries resulting from the use of the website or any information or services provided on the website.
  2. Limitation of Liability
    The website and its owners shall not be liable for any direct, indirect, incidental, special, or consequential damages, or any loss of profits, revenue, data, or data use, incurred by the user or any third party, whether in contract, tort or otherwise, arising from the user's access to, or use of, the website or any information or services provided on the website.
  3. Indemnification
    The user agrees to indemnify and hold harmless the website and its owners from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising from the user's use of the website or any information or services provided on the website, or from the user's violation of these terms and conditions.
  4. No Warranty
    The website and its owners make no warranties or representations of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website.
  5. Third-Party Content and Links
    The website may contain links to third-party websites or content, and the website and its owners are not responsible for the accuracy or reliability of any information, content, products, or services provided on or through such websites or content.
  6. Governing Law
    These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the website is operated, without giving effect to any principles of conflicts of law.

8. Service

  1. Availability of Games
    The website reserves the right to add, remove or modify games at any time without notice. The website also reserves the right to limit the availability of games to certain users or jurisdictions.
  2. Interruptions of Service
    The website and its owners shall not be liable for any interruptions of service, including but not limited to server downtime, network outages, or any other technical difficulties that may affect the availability of the website or any of its games.
  3. Delays and Errors
    The website and its owners shall not be liable for any delays or errors in the display or transmission of information or results, including but not limited to odds, scores, or other game-related information.
  4. Error Correction
    The website reserves the right to correct any errors or inaccuracies on the website or in any information or results displayed on the website and to void any bets or wagers made in reliance on such errors or inaccuracies.
  5. Suspension of Accounts
    The website reserves the right to suspend or terminate any user's account if the website suspects that the user has engaged in any fraudulent or dishonest activity, or if the user has breached any of these terms and conditions.
  6. Governing Law
    These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the website is operated, without giving effect to any principles of conflicts of law.

9. Intellectual Property Rights

  1. Copyright
    The website and its content, including but not limited to text, images, graphics, logos, and software, are protected by copyright and other intellectual property laws. The user is not granted any rights to reproduce, redistribute, or use any of the website's content without the prior written consent of the website's owners.
  2. Trademarks
    The website and its owners own all trademarks, service marks, and trade names on the website, whether registered or unregistered. The user is not granted any rights to use any of the website's trademarks without the prior written consent of the website's owners.
  3. Patents
    The website and its owners own all patents on the website, whether issued or pending. The user is not granted any rights to use any of the website's patents without the prior written consent of the website's owners.
  4. Proprietary Rights
    The website and its owners own all proprietary rights to the website, including but not limited to the software, algorithms, and data used on the website. The user is not granted any rights to use any of the website's proprietary rights without the prior written consent of the website's owners.
  5. Infringement
    The user agrees not to use the website for any infringing, illegal, or unauthorized purpose, or to infringe any of the website's intellectual property rights. The website and its owners reserve the right to take legal action against any user who infringes the website's intellectual property rights.
  6. Governing Law
    These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the website is operated, without giving effect to any principles of conflicts of law.